Technical Support

What is MapAssist?

MapAssist is the Insight GIS Technical Support Plan that gives MapInfo Professional users technical support via phone, fax and email.  MapAssist increases your productivity and helps you get the most out of your MapInfo software by minimising downtime.  As a MapAssist member you gain technical assistance and discounts on training for an annual fee, as well as a range of other great benefits.

Contact Us if you are a MapAssist member and require MapInfo Technical Support now.

Benefits of MapAssist

  • Expertise – Access to qualified and experienced staff who are highly competent in the use of MapInfo software.

  • Discounts - Up to 25% off the price of MapInfo training courses at Insight GIS.

  • Assistance - Help with all aspects of MapInfo including usability, commands, installation, problems and advice.

  • Ease -  Direct contact with Insight GIS staff by phone, fax and email.  Our office is in Hobart, so you can make locals call to real people with no waiting times.

  • Speed - Fast responses to all MapInfo support requests.

  • Access - Anyone using your organisation’s license of MapInfo Software can contact us for support.

  • Efficiency - Increase your productivity, minimize downtime and maximize your MapInfo potential by utilising Insight GIS support.

  • Simplicity - All the benefits of the Insight GIS Support Policy for one low annual fee.

Not a MapAssist member?  Contact us to become one today.  Want more information?  Download the MapAssist Brochure.